Law Firms Don’t Need Marketing! We Sell Ourselves!
Law Firms are not traditionally viewed as businesses in the same way that other companies are. This derives largely from the fact that lawyers have long occupied a different position in our society than business-people. For good or worse, however, things have changed over the past few decades, and more than ever, law firms are now acting like other businesses.
Unfortunately, this also means that law firms now have to put more effort into certain aspects of business that they previously ignored. Marketing, in particular, is an area that law firms, now more than ever, are having to focus on. Competition for clients is tougher than ever, making it necessary to differentiate your legal practice from that of your competitors. How can one efficiently and smartly go about this?
To begin with, you need to come up with a consistent message. If you tell people 100 different things about your firm, then you run the risk that they don’t remember any of them. In addition, no one will ever think that you are an expert in any area. Part of coming up with a consistent message is focusing in on a particular area of practice. The lawyers at your firm may have experience in a number of different areas, but when it comes to marketing yourself, you need to target one area at a time. Pick your strongest area or the area you most want to grow, and build your message around that area. Once you get a lot of clients coming in because of your consistent marketing in that area, you can move on to another.
Use real testimonials. Obviously, if you’re just starting out, then this is tough, so don’t worry about it. However, if you have any experience at all, ask your prior clients if you can use them for a very short, written testimonial. Potential clients are heavily swayed by another person who was in their same situation telling them that you helped with that situation. This kind of marketing is way more persuasive than you telling them over and over how good you are at something.
Always imagine your perfect client. This tip is more of a general thought-process than anything else. Whenever you do any type of advertising or marketing for your law firm, you need to make sure that you’re always thinking about it from the perspective of your perfect client. It sounds simple, but what it really requires is going out and getting to know your perfect clients. Ask them what they’re looking for in a law firm or a lawyer, and ask them what their concerns are. If you’re able to do this, it is an extremely valuable part of your marketing.
I love marketing, but at first it was very daunting for me. I had no idea what to do, what to say, or where to market myself. Even now, I always question my techniques to see if I can improve them. Keep in mind that marketing takes a little time, so don’t give up right after you get started. At the same time, if something isn’t working after a few months, re-evaluate and try to figure what’s not working about it.